Payment Policy

Last Updated: July 19, 2026

At Nixely, we strive to make the checkout process as seamless and secure as possible for you. Please review our detailed Payment Policy below.

1. Acceptance of Payment

We accept a wide range of secure credit and debit cards to process your order. The following payment modes are accepted:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • JCB

  • Maestro

  • Visa Electron

Please note: The available payment modes may vary depending on the shipment destination and the digital device used to make the payment.

2. Security of Payment

Your financial security is our top priority. All payments are made via highly encrypted payment methods and secure, industry-standard portals. Nixely does not have access to or store customers’ full payment details, and your financial information is only used strictly to process the authorized transaction.

3. Confirmation of Order

Customers will receive an automated confirmation email once their payment has been successfully processed and authorized. It is advisable to check your Spam/Junk mailbox if the message does not show up in your main inbox within a few minutes. In case of any inconsistencies or irregularities in your order confirmation details, please contact our support team directly.

4. Authorization of Payment & Verification

All orders are subject to security verification before processing, and authorization may be denied for reasons beyond the company’s control. Additional verification could be required depending on the payment method chosen to complete the transaction. Nixely reserves the right to cancel any order if the verification request does not meet the company’s security requirements.

5. Pricing Terms

All items and amounts displayed on our website are denominated in United States Dollars (USD). Prices are dynamic and may change at any time without any prior notice. The customer will be charged exactly according to the displayed prices at the time of payment during checkout.

6. Sales Taxes

Depending on your destination shipment location within the United States, applicable state and local sales taxes may be calculated, charged, and collected automatically at checkout.

7. Declined Payments

In the case of a payment decline, the customer should:

  1. Double-check that all billing addresses and card details were entered correctly.

  2. Verify if there are enough funds available in the account.

  3. Contact your bank or card issuer to identify and resolve the restriction. The payment will not be processed, and the order will not be fulfilled until the necessary correction has been made.

8. Fraudulent Transactions

To maintain a safe shopping environment, Nixely reserves the absolute right to cancel any order in the case of a suspected fraudulent transaction, unauthorized use of any payment method, or any other clear violation of our terms and conditions.

9. Contact Information

If you have any inquiries regarding your payment, billing, or order status, please contact our support team:

  • Company Name: Nixely

  • Email: support@nixely.com

  • Phone Number: +1 (803) 769-8948

  • Address: 128 N Shorecrest Rd, Columbia, SC 29209, United States

  • Working Hours: Monday – Friday: 9:00 AM – 5:00 PM EST (Weekends: Closed)

Note: Kindly provide your unique order number when communicating about an existing transaction. Our customer support team will respond within one (1) working day.